Top 5 Questions to Ask Your Builder in London for a Stress Free Home Project
- ASH, VECTOR
- Sep 10
- 6 min read
Starting a renovation or extension can feel daunting, especially in a city with varied property types and planning rules. To keep control and protect your budget, focus on the essential questions to ask your builder in London. This guide distils the most important checks that help London homeowners choose well, avoid surprises, and enjoy a smoother journey from design to handover with Vector Living.
Call 0208 058 8008 or email Email office@vectorliving.co.uk for a Free Quote
1. The essential questions to ask your builder in London about scope and price
Clarity at the start prevents disputes later. Ask for a fully itemised quotation that lists inclusions, exclusions, brand allowances, and provisional sums. Request a written scope of works and a programme that aligns with payment stages. Confirm what is in the builder’s price for waste removal, protection of floors and furniture, and site welfare.
What to listen for - A builder who explains assumptions in plain English and shows how design choices change cost.
Red flags - Vague totals without line items, no allowance for unknowns, or a promise that everything can be decided later.
How Vector Living does it - We provide a clear scope, an itemised quote, and a programme that ties milestones to payments. Our dedicated project manager keeps the numbers visible so you can decide with confidence.

2. Questions to ask your builder in London about timelines, neighbours, and logistics
London homes often sit on tight plots with parking restrictions and shared access. Ask how deliveries will be scheduled, how scaffolding and skips will be managed, and what the plan is for keeping neighbours informed in places like Esher, Walton on Thames, Weybridge, Cobham, Molesey, Claygate, Thames Ditton, Oxshott, and Hersham. Confirm working hours and how the team will minimise dust and noise inside a lived in home.
What to listen for - A week by week schedule, a single point of contact, and a method for updates.
Expert tip:
“A predictable rhythm is the best stress reducer,” says Ash, Project Manager at Vector Living. “Weekly progress updates and planned deliveries keep the build calm and on track.”
How Vector Living does it - We issue a scope and programme at the outset and we update it as decisions evolve. You will know what is happening next and who is on site.
Explore Our Loft Conversion & Home Extension Services
Curious about how to transform your home? Explore Vector Living’s complete Renovations & Refurbishments catalogue for expert insights, tailored design solutions, and inspiring real-life projects from across London, Surrey, and Hampshire.
You can see the calibre of our work in our Project Spotlight Page.
“My extension and new kitchen was delivered on time and as promised. I had the peace of mind knowing that if I had any concerns I could pick up the phone and the matter would be dealt with immediately." - Mrs Thakar
3. Questions to ask your builder in London about permissions, compliance, and quality control
Even small changes can trigger approvals. Ask who manages planning submissions, building control liaison, structural engineering coordination, and certificates for gas, electrical, and insulation works. Confirm how quality is checked at each stage and how defects are recorded and resolved before handover.
Informational resource
For neighbourly works, read the government guide to the Party Wall Act for homeowners and building owners on GOV.UK. It is clear, free, and not commercial. Government Party Wall guidance
How Vector Living does it
We handle planning, conditions, and building control coordination from start to finish. All trades are qualified and registered, and we provide the certificates you need for a smooth sale or refinance later.
Planning a UK Property Project from Abroad?
Discover how Vector Living delivers seamless loft conversions and home extensions for clients living overseas. Read our latest blog and learn how we provide trusted, turnkey project management for global homeowners and investors.
4. What insurance, warranties, and protections do you carry
Before you hire construction company London wide, insist on proof of insurance and written aftercare. Ask for Contractors All Risks insurance, public liability, and employers liability. Confirm the warranty terms, the process for defect resolution, and how long the builder will support you after completion.
How Vector Living protects you
We are fully insured with Contractors All Risks. Public Liability is five million pounds and Employers Liability is ten million pounds. All completed projects are backed by a limited defects warranty. This is standard on every job, large or small.

Want to Add Value Without Overspending?
Find out how a well-planned loft conversion or home extension can transform your property — without stretching your budget. Read our recent blog and discover how Vector Living delivers high-quality results through cost-efficient design and expert project management.
5. How will communication, change control, and payments work
The best projects succeed through steady communication. Ask how you will approve variations, how costs are tracked, and how site information is recorded. Confirm that payment stages match genuine progress and that any client requested changes are priced and agreed before work proceeds.
What to expect with Vector Living
One dedicated project manager as your single point of contact. Clear variation forms, written approvals, and staged payments linked to milestones. Calm, consistent reporting so your family life stays as normal as possible.
When to hire construction company London and how Vector Living makes it stress free
Choose a full service partner when you want one accountable team to handle design, planning, tendering, construction, and aftercare. The benefit is simplicity, fewer hand offs, and faster decision making. This approach suits busy families across Elmbridge and South West London who value time, quality, and a tidy site.
Why homeowners choose Vector Living:
Qualified and trusted contractors. We work with a handpicked network of certified tradespeople and specialists.
Dedicated project manager. One person coordinates everything and keeps communication clear.
Fully insured and guaranteed. Comprehensive cover and a limited defects warranty as standard.
On time, on budget, on point. A track record of delivering to programme and price.
Problem solvers at heart. Unexpected issues happen, what matters is how they are handled. We resolve them swiftly and keep momentum.
Client voices:
Flo said, “Working with Vector Living and Ash has been just so easy, we would definitely recommend to other families in the area.”
Rob said, “We are delighted with the result. The house is exactly what we had hoped for and more.”
Watch Flo’s complete house renovation in Twickenham, including a new kitchen and bathroom.
Proof of approach, process, and craft
Design. We can work with your architect or introduce trusted local practices. Together we refine layouts for space, flow, natural light, and storage.
Planning. We manage submissions and conditions for councils around Elmbridge and South West London so applications move smoothly.
Contractors. Every trade is qualified and insured, and certifications are provided for electrics, gas, and structural works.
Implementation. Variations are handled with care and documented so cost and programme stay transparent.
Project delivery. We complete with full compliance, building control sign off, and a neat handover pack.
Stay Inspired: Follow Us on Instagram
Discover the beauty of well-executed design and construction by following us on Instagram: @vectorliving.
Quick checklist to use in your first builder meeting
Ask for an itemised quote with clear inclusions and exclusions.
Confirm the programme, neighbour plan, and daily site routine.
Clarify who manages planning, building control, and certificates.
Request proof of insurance and written warranty terms.
Agree the process for changes, approvals, and staged payments.
Our view
The five topics above are the true stress reducers. Price matters, but clarity matters more. When the scope, schedule, compliance, insurance, and communication are locked in, your home life stays steady and the finished result matches your vision.
Ready to talk through your plans
Whether you are planning a kitchen extension in Walton on Thames, a loft conversion in Weybridge, a full refurbishment in Esher or Cobham, or thoughtful upgrades in Molesey and Claygate, Vector Living brings a calm, managed approach that homeowners trust.
Contact us today for a free consultation and quote.
VECTOR Living: On Time. On Budget. On Point.











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